At Radiant Roots Studio, every service is delivered with safety, professionalism, and transparency. To secure an appointment, a non-refundable deposit of 30% is required at the time of booking. This deposit contributes toward your total service cost and ensures that your appointment time is reserved exclusively for you.

For hygiene and safety, all tools are sanitized before and after each appointment, and certain services may require pre-care or after-care instructions that must be followed to ensure optimal results. If you have allergies, sensitivities, or medical concerns, please notify us prior to booking so we can determine whether the service is suitable.

We reserve the right to decline services that are unsafe, outside our expertise, or incompatible with our hygiene standards. Satisfaction is important to us, and any concerns must be communicated within 24 hours of service completion so we can assist appropriately.